04 Oct

It’s not just you: Facebook, Instagram, and WhatsApp are all currently closed to users around the world. We are seeing error messages on all three services in the iOS application as well as on the web. Users are being greeted with error messages such as: “Sorry, something went wrong,” “5xx server error,” and more.

Update 12:18 PM ET: WhatsApp and Facebook statements have been added below… The company is aware of the problem and is working to fix it.

Also, Read WhatsApp for iOS readying Disappearing Messages feature & redesigned chat bubbles

Read this and stay tuned with us

Yes, Facebook and Instagram are down…
According to data from DownDetector and Twitter, the outage is affecting every platform owned by Facebook. This includes Instagram, Facebook, WhatsApp, and Facebook Messenger. The outages appear to have started around 11:40 AM ET/8:40 AM PT and all those services are inaccessible.

As the New York Times reports:

Facebook has already been dealing with plenty of scrutiny. The company has been under fire from a whistle-blower, Frances Haugen, a former Facebook product manager who amassed thousands of pages of internal research and has since distributed them to the news media, lawmakers and regulators. The documents revealed that Facebook knew of many harms that its services were causing.

The outages began trending quickly on Twitter as users flocked to the competing social network to see if other users were affected by the downtime. Humorously, the hashtag “#DeleteFacebook” is also trending on Twitter as the company continues to battle against the effects its platform is having on youth usage.
While some Facebook, Instagram, and WhatsApp outages only affect certain geographic areas, services are shut down around the world today. This includes the USA, UK, Brazil, Kuwait, and more.

The outage is also affecting platforms and services that use Facebook logins. Niantic, the creator of Pokémon Go, says it is “looking into reports of Facebook login-related errors, and will update here as more information becomes available.”

According to Jane Manchun Wong, Facebook’s internal workplace site and related services for employees also suffered from an outage today.

Facebook has yet to publicly comment on the ongoing outage affecting all of its services. We’ll be sure to update this story as we learn more. This issue appears to be related to some kind of DNS issue affecting the Facebook servers.

WhatsApp statement

In a statement, WhatsApp acknowledges that its service is down:

We’re aware that some people are experiencing issues with WhatsApp at the moment. We’re working to get things back to normal and will send an update here as soon as possible.

Facebook statement

Facebook’s Andy Stone:

We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.

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